Archadeck of Austin Response to COVID-19
First and foremost
None of our office staff are or have been infected. To our knowledge, none of our contractors have been exposed or infected. If anything changes, we will notify you immediately.
Policies effective immediately
- Eliminate handshaking
- Conduct all meetings outside and maintain a safe distance from each other
- In any way possible, refrain from close contact with clients and do as much work remotely as possible.
Obviously, we are a construction company and work must be performed at your home. With the exception of door installations, all our projects are exterior projects and visiting inside your home is not a requirement. We already do most documentation remotely.
Changes to our process
Initial Visit and Scope
We see a lot of people every week. Spring is here and is typically the busiest time of the year in terms of new visits. Typically, this meeting involves a discussion of the scope of work and desires for your outdoor living space, we measure the site and take pictures. We discuss options, budgets, our process and reasons why it makes sense to use Archadeck. With the exception of the personal interaction (which is very important), the measuring and photographs, most of the requirements of the initial visit could be done remotely. We will be offering this remote visit as a new service. It requires some work on your part but saves us both from possible exposure, not to mention the driving time to and from your home. If this is of interest to you the procedure is outlined in our "About Your Project page":