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New Ownership, Improved Customer Service, and Happy Clients

Archadeck of Charlotte: Your Outdoor Living Builder Since 1988

Archadeck of Charlotte is the oldest Archadeck operation, starting in 1988. Since then, we have gone through many changes, but one thing has remained the same: the desire to create outdoor living spaces for Charlotte families. Over the past 35 years, we have custom-designed & built spaces for families to gather and share memories that will last a lifetime.Archadeck of Charlotte team in the Archadeck Showroom in Charlotte, NC.

New Ownership Reshapes Our Mission

As of September 1, 2021, Archadeck of Charlotte was purchased and is being operated by David and Kristen Berryhill. David and Kristen bring 20 years of successful experience in Archadeck outdoor living design & build construction. To improve client satisfaction at the forefront, David & Kristen have reshaped Archadeck of Charlotte's mission to provide clients with an improved experience. 

“Our mission with Archadeck of Charlotte is to build upon this foundation and strengthen the client experience to ensure great results for every customer. Through systems and policies that emphasize professionalism, clear communication, and follow-through, we have worked hard to improve our client experiences.” - David A. Berryhill, President & Owner

Focused On An Exceptional Client Experience

As a leading contractor for outdoor living solutions, we are committed to providing exceptional client experiences. With over 35 years of experience in the industry, Archadeck has developed a design process that focuses on asking the right questions to understand our client’s needs and expectations better. 

Clear Communication Is A Top Priority

Ensuring that clients are always informed about the progress of their projects. We have implemented proven systems for job planning and communication and have replaced team members and vendors that don’t align with our client-focused values. When issues do arise, we work closely with our clients to find solutions that meet their needs. Ultimately, our dedication to better systems, the right team members, and clear communication is at the heart of our commitment to exceptional customer service.

Negative Reviews Are A Thing Of The Past

We understand that our negative reviews from previous management and experiences are a factor when deciding whether or not to choose Archadeck. We have worked hard since September 1st, 2021, to improve our processes, communication, business systems, and construction to ensure you won’t be disappointed when choosing Archadeck of Charlotte.

Improved Client Results And Feedback

Since taking over in September of 2021, our Google score for our clients has been a 4.9, with over 70 five-star reviews received from our clients. Although we can't erase the past, we are ecstatic for such a positive turnaround that reinforces the direction of Archadeck. 

We'd love for you to explore our most recent reviews and client testimonials to see the positive impact our new mission has had.

Charlotte's Trusted Deck And Porch Builder

Don’t trust your backyard to just any local contractor; choose a company that's been growing with you since the start. Archadeck has been Charlotte's preferred porch builder, wood and composite decks contractor,  and patio installer since 1988, and we want to earn your business. With our new ownership, our focus has shifted to ensuring client satisfaction and building custom high-quality spaces for families to gather.

Get Started Today with a FREE Design Consultation 

Explore our FAQs to learn more about Archadeck of Charlotte. 

Attention To Detail At Every Step of The Process

All Archadeck projects start with a phone call so we can learn more about your outdoor living project and to schedule our initial, in-person design consultation. Once you do get started with us, you will be protected by two separate guarantees, constituting the most expansive customer protection plan in the industry. Local oversight also assures your property and privacy are respected. We attend to every detail from securing any needed building permits, to the final cleanup, and we work very hard to be as unobtrusive as possible during the entire construction phase.

Hear From Our Happy CLients

  • “Very happy with our painters, window installers, floor installer and foreman really happy with quality and project completion” - J.K.O.
  • “We are delighted with the addition of our Eze-Breeze system. Our old screened porch is now much more usable and will provide much longer seasonal use. We like it so much that we have added a TV and space heater to make it a true three-season room, ...” - Lee & Janet R.
  • “I can’t express how amazing it was to work with Nilson and the team. I assume they must work together often because they had an amazing system down. They were all so courteous and polite and cleaned the work area with such care! As for the patio, ...” - Melissa K.

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