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How do you choose a contractor you can trust?

When you buy something at the store you see the finished product. When you order something online you see a picture of the finished product. When you hire a contractor, you won’t see the finished product until the project is built.

Buying from a building contractor means trusting someone. Trusting they will build what you expect. Trusting they understand what you expect. How can a homeowner be comfortable they are choosing the right contractor for their project? How do they know who to trust? In the next few blogs, I am going to share some ideas that may help homeowners know what to look for and how to select the right contractor.

Chicago patio design
Award-winning Chicagoland patio design by Archadeck of Chicagoland

The first area to consider is experience and background. How much experience does the contractor have with your type of project? Some contractors try to do all types of construction but there are subtle differences in materials and design that affect the outcome of each construction project. For example, our company specializes in outdoor living projects; decks, screen porches, sunrooms, patios, and pergolas for shade. we know all the details to make these types of projects fit your home perfectly. However, I know the basics to remodel a kitchen; but if we did one there would be a dozen little issues that just did not look right. If a company has done at least 100 projects in a category they have probably learned the nuances that ensure the project will look right.

patio and pergola
Patio and pergola design by Archadeck of Chicagoland

What is their background & history? The Better Business Bureau or Angie's List are great places to learn how the contractor treats other clients. Speaking to references can tell you a great deal, especially if the contractor does not have a list ready and organized. This is a question we are asked all the time. If a contractor is not prepared for it, then how well will they prepare for your project?

deck contractor
Wood deck design by Archadeck of Chicagoland

How quickly they respond as well as the quality of their response are key indicators of how they will perform for your project. Are they on time? Do they ask questions to help you avoid mistakes? Do they listen to you and understand your priorities? Do they commit to follow up and more importantly do they fulfill those commitments? If the contractor falls short before you sign a contract, they will certainly fall short during the project. Everyone is at their best when they are trying to make a good impression and earn your business.

Custom screened porch
Screened porch design by Archadeck of Chicagoland

“I have had bad experiences with contractors in the past and Dave Berryhill from Archadeck was by far the best we have worked with, and he worked hard to earn our business.”

Alan then continued by listing the five key things he most appreciated:

screened porch

1. Professionalism
2. Courtesy
3. Staying informed of each step of the process
4. Exceeding his expectations by going “above and beyond”
5. Our personable demeanor

If you are ready to discuss your new outdoor living project, Archadeck of Chicagoland is ready to speak with you! Sign up for a free design consultation or call Archadeck of Chicagoland at (847) 250-4100 to speak with a design consultant and begin creating your new dream outdoor living space.

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