With 20 years’ experience in the design and construction of outdoor living spaces, Archadeck of Kansas City’s owner, Dan Hall, has always taken a client-focused sales approach. He instills the importance of that focus in his sales team. So much so, they could be aptly named, satisfaction professionals.
Have you ever been in a sales situation, where you immediately felt you had been dealt the lesser hand? One in which you feel pressured, talked over, misunderstood, and ultimately defeated? Most of us have, at least once or twice, fallen victim to a hard-sell approach. We carry these types of experiences throughout our lives, and perhaps allow them to dissuade us from reaching out to sales professionals in the future – even in industries unrelated to those of our poor sales experiences. At Archadeck of Kansas City, we understand the potential fear involved in the sales process. That’s one of the reasons that we never use high-pressure sales tactics or gimmicks. What are some of the things that set our sales process apart?
Custom screened porch and composite deck design by Archadeck of Kansas City
Archadeck of Kansas City is not a fly-by-night deck builder, who will spend a few moments at your home telling you that we will build deck A, B, or C for X, Y, or Z dollars. We have been a custom outdoor living design and build firm since 2001, and our initial in-home design consultation is all about you.
Composite deck and privacy wall design by Archadeck of Kansas City
The time to get to know you
Our sales professionals are people persons. They have a passion for what they do, including getting to know clients to discern their true needs for a new outdoor living space. Our in-home design consultations are schedule in one-hour intervals, but more often last longer. We will arrive at your home after an initial telephone conversation, with product samples and a portfolio of prior projects to pique your design interest and showcase our capabilities. We will not only answer your questions, but we ask you important questions too. This helps us make proper recommendations for your new porch or deck, whether they be design or product suggestions.
The time to educate you about building products
Archadeck of Kansas City has vast experience with specialty building products, such as composite and PVC decking choices and outdoor fireplace components. We can give you pros and cons about different outdoor building products. For instance, we will explain why we choose to use only PetScreen® for our screened porch designs, and why our standard finished porch ceiling is not beadboard, but pine tongue and groove. We’ll illustrate the differences in building a pergola versus a porch roof.
The time to get to know your home & property
We will walk with you around your property to get an idea of the size and shape of your new porch or deck – or porch and deck. This too, will help us notice any potential precautions that must be taken prior to building, or to make special provisions in our design to accommodate your yard. This could mean we determine that your yard will require back-filling before construction can begin, or it could simply mean that we make a special recommendation for your deck stair location for easy access to your yard.
Open porch and composite deck design by Archadeck of Kansas City
The time to create an architectural design
After our in-home sales consultation, or satisfaction consultation, as it were, an Archadeck of Kansas City designer will create an architectural drawing of your new outdoor living space. With it will be an itemized building product specification, listing all of the products that will be used to build your new outdoor living area. Additionally, you will receive a to-the-penny quote for your completed project. You will not be held to any design or cost decisions until you have agreed, and signed your building contract.
Screened porch roof framing architectural drawing and materials specification
The time to get your project permitted
With Archadeck of Kansas City, you will not have to worry about acquiring proper permitting for your outdoor living project. We do all of that for you!
At Archadeck of Kansas City, your complete satisfaction is paramount. Our passion lies in providing the best quality service to every potential client, treating each as a paying client from the first meeting. For us, it is never about making the sale. We love seeing our clients in their new outdoor living spaces, truly living in them the way they had hoped. We know that any home improvement investment should be given the utmost consideration. After all, this is a home addition that you will be living in for decades after it is built. It’s imperative that we arm you with the proper information to make the best decisions for your home and family. We are here to help you every step of the way, and your satisfaction is guaranteed.
Shawnee KS screened porch design by Archadeck of Kansas City
Are you ready to schedule your in-home satisfaction consultation for a new outdoor living design in the Kansas City area? Get in touch with our award-winning designers for a design consultation at (913) 578-8990.