- Why Archadeck
- About Us
- Contact Us
- Explore a franchise>>
Archadeck is a trade name registered by U.S. Structures, Inc.
Collection and Use of Personal Information
While visiting the Archadeck web site you may be invited to provide us with personal information. The type of information that we collect will depend upon the services that you use on our website. Below is a summary of the personal information that we collect, including the purposes for which it is collected:
- Customer Questions, Comments or Suggestions: Our website enables you to provide us your questions, comments or suggestions about our products or services. If you send us such a comment and ask us to respond, then we will collect your name, address, email address and telephone number so that we may address your comment and provide you with a timely response.
- Customer Requests for Design Consultations: Our website enables you to request to be contacted by a franchise office for the purpose of discussing and scheduling an initial design consultation. If you send us such a request then we will collect your name, address, telephone number, email address and forward them to the local office for the purpose of allowing them to contact you as you requested. If this process should result in you becoming a customer, we will maintain your name address and information relating to your project for the purposes of customer relations issues.
- Requests for Information about our Franchise Opportunity: Our website enables you to request information about our franchise opportunity. If you send us such a request then we will collect your name, address, telephone number, email address and information about your ability to purchase a franchise. We will use that information so that we may answer your question of territory availability and where appropriate, to send you information about our franchise. In the course of investigating the franchise you will be asked to complete either electronic or printed forms that will give us a more complete picture of your work history, personal background and financial ability to qualify to become a franchisee.
Use of Your Personal Information
We only use your personal information for the purposes stated above, and we do not sell or disclose your personal information without your consent.
We may also consider utilizing on-line surveys to better understand the needs and profiles of visitors and customers of U.S. STRUCTURES, INC. and Archadeck franchisees. Survey information is used for internal management uses only. Your participation in surveys is optional. You will never be asked to respond to any survey in order to visit our web site or to take advantage of any of its features. This survey information will provide aggregate statistics about our customers and will not include any information or private details that identify you.
Within U.S. STRUCTURES, INC.
U.S. STRUCTURES, INC. strictly controls access to your personal information to employees who need this information to serve you or to those employees who analyze our performance to measure and improve our customer service to you. U.S. STRUCTURES, INC. issues directives to its employees to inform, train and educate them in the matters included in this Policy as well as the privacy obligations/responsibilities they have to adhere to within this Policy.
Disclosure of Personal Information
Canadian law dictates that we may disclose personal information without consent for law enforcement and national security purposes, for debt collection, to a lawyer representing our organization, and in an emergency situation in which an individual's life, health or security is threatened.
Throughout the site, visitors are given an opportunity to provide us with feedback. When you provide us with feedback, we will not share your name with others. We will only use the information provided by you in order to respond to your feedback.
We will amend our records and, where appropriate, advise third parties regarding any changes to ensure the accuracy and completeness of your personal information.
Opting Out of Promotional Materials
If you have registered your information on our website, then we may send you promotional materials designed to promote our services and your participation as a customer or franchise partner. If you do not wish to receive any such promotional materials, then you can change your privacy preferences and remove yourself from our e-mail list at any time.
Subject to Change